Terms & Conditions
1. Introduction
Welcome to Trustlam (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, products, and services related to interior laminates. By accessing or using our services, you agree to comply with and be bound by these Terms.
2. Use of Our Services
2.1 Permitted Use
You agree to use our website and services only for lawful purposes.
2.2 Prohibited Activities
You must not:
- Use our website in any way that may damage or disrupt services
- Attempt to gain unauthorized access to our systems
- Use our content for unauthorized commercial purposes
3. Product Information
3.1 Accuracy
We strive to ensure that all product descriptions, specifications, and images are accurate.
3.2 Variations
Actual laminate colors, textures, and finishes may vary slightly due to display settings or manufacturing differences.
3.3 Availability
Product availability may change without prior notice.
4. Orders and Pricing
4.1 Order Acceptance
All orders are subject to acceptance and availability.
4.2 Pricing
Prices are subject to change without prior notice.
4.3 Cancellation
We reserve the right to cancel or refuse any order at our discretion.
5. Payments
5.1 Payment Terms
All payments must be made through approved payment methods.
5.2 Accuracy of Information
You agree that all payment details provided are accurate and authorized.
6. Shipping and Delivery
6.1 Delivery Timeline
Delivery timelines are estimates and may vary based on location and availability.
6.2 Third-Party Logistics
Trustlam is not responsible for delays caused by third-party logistics providers.
6.3 Risk Transfer
Risk of loss passes to the customer upon delivery.
7. Returns and Refunds
7.1 Return Policy
Returns are subject to our return policy (if applicable).
7.2 Non-Returnable Items
Customized or made-to-order laminates may not be eligible for return.
7.3 Refund Processing
Approved refunds will be processed within a reasonable timeframe.
8. Intellectual Property
8.1 Ownership
All content on our website, including text, images, logos, and designs, is the property of Trustlam.
8.2 Restrictions
You may not reproduce, distribute, or use our content without prior written permission.
9. Limitation of Liability
9.1 General Limitation
To the fullest extent permitted by law, Trustlam shall not be liable for indirect or consequential damages.
9.2 Specific Exclusions
This includes loss of profits, data, or business opportunities, or issues arising from misuse or improper installation.
10. Warranty Disclaimer
10.1 “As Is” Basis
Our products are provided “as is” unless otherwise specified.
10.2 No Guarantees
We do not guarantee uninterrupted website access or that products will meet all expectations beyond stated specifications.
11. Third-Party Links
11.1 External Websites
Our website may contain links to external websites.
11.2 Responsibility
We are not responsible for their content, policies, or practices.
12. Termination
12.1 Right to Terminate
We reserve the right to suspend or terminate access to our services at any time.
12.2 Grounds
This may occur without notice for violations of these Terms.
13. Governing Law
13.1 Jurisdiction
These Terms shall be governed by the laws of India.
13.2 Legal Venue
Any disputes shall be subject to the jurisdiction of courts located in [Insert City/State].
14. Changes to Terms
14.1 Updates
We may update these Terms from time to time.
14.2 Effective Date
Changes will be effective upon posting on this page.
15. Contact Information
15.1 Contact Details
If you have any questions regarding these Terms, please contact us:
Trustlam
Email: info@trustlam.com
Phone: +91 9555350050
Address: Trustlam House, C – 615, Saraswati Vihar, Delhi, 110034
16. Acceptance of Terms
16.1 Agreement
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.